Our software is available on a try-before-you-buy
basis, there are free trial versions
you can download to ensure that you can fully experience it prior to making your purchase. When available, documentation for software is also available online. We encourage you to review the documentation and try the software prior to making your purchase
to ensure that it meets your requirements. You can find links to free trial download pages and documentation on the individual product pages within the kingsoftna.com
A full refund
will be granted if the software you purchased is not available to you either by download or by email within 72 hours of purchase. All other refund requests will be handled on a case-by-case basis.
We apologize, but we cannot provide refunds for:
- Any product purchased with source code for any reason whatsoever.
- Any product for which an online demo or free trial is available.
- Inability to operate the software in your computing environment.
- Inability to apply the license policy in your computing environment
- Software purchased for the wrong platform
- Any item 30 days after the purchase date from any reason